Legal documents

Privacy policy

Last updated: 17 September 2026.

SOKO (“we”) takes the protection of your personal data seriously. This policy explains which data we collect, why, and what your rights are.

1. Data we collect

• Identity and contact details: name, phone number, address, email address.
• Identity documents: ID document and photograph, for verification purposes (KYC).
• Financial data: operations, payments, balance.
• Technical data: device identifiers and connection logs, for security purposes.

2. Why we use it

• To provide the service: account, transfers, payments, withdrawals.
• To verify your identity and meet our legal obligations (fighting fraud and money laundering).
• To secure your account (one-time code, PIN code, biometrics).
• To contact you about your account.

3. Sharing

We do not sell your data. We share it only with service providers who help us deliver the service (payment processing, identity verification, hosting), bound by confidentiality, and with the authorities where the law requires it.

4. Retention

We keep your data for as long as the service and our legal obligations require, then we delete it or make it anonymous.

5. Security

Your data is encrypted in transit and protected by appropriate technical and organisational measures.

6. Your rights

You can request access to, correction of or deletion of your data, or object to certain processing, by writing to support@sokoapp.io.

7. Contact

For any question about this policy or your data: support@sokoapp.io.